Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Shopify applications provided by Rocket Launchpad (“Rocket Launchpad”, “we”, “us”, or “our”) — Custom Product Pairs and Checkout Upsells (each an “App”, together the “Apps”). By installing or using an App, you (“you” or the “Merchant”) agree to these Terms. If you do not agree, do not install or use the Apps.

1. The Apps

Custom Product Pairs lets you manually create product pairings and display them on your storefront, with styling controls to match your theme. Checkout Upsells lets you present upsell offers, a free-shipping progress bar, and trust badges to shoppers at checkout, and measure their performance. We may add, change, or remove features over time.

2. Eligibility and your Shopify account

To use the Apps you must have an active Shopify store and comply with Shopify’s own terms, including the Shopify Terms of Service and any applicable Shopify policies. You are responsible for your Shopify account and for the activity that occurs through your store in connection with the Apps.

3. Fees, plans, and billing

Some Apps offer both a free plan and one or more paid plans. Custom Product Pairs offers a free Starter plan and a Pro plan at $9.99 per month (USD), which includes a 14-day free trial. Checkout Upsells is not yet available; its plans and prices will be shown on its Shopify App Store listing at launch. Any fees, plan limits, and billing intervals are shown on the App’s Shopify App Store listing and within the App before you subscribe. All billing is handled through Shopify’s billing system; we do not directly collect your payment details. Plans may change, and you can cancel at any time by uninstalling the App or changing your plan, subject to Shopify’s billing rules. Except where required by law, fees already charged are non-refundable.

4. Acceptable use

You agree not to:

• use the Apps in violation of any law or third-party rights;
• attempt to gain unauthorised access to, interfere with, or disrupt the Apps or their infrastructure;
• reverse engineer, decompile, or attempt to extract the source code of the Apps, except to the extent permitted by law; or
• use the Apps to transmit malicious code or to harm others.

5. Your content and data

You retain all rights to your store content, products, and customer data. You grant us the limited permissions necessary to operate the Apps for your store, as described in our Privacy Policy. You are responsible for ensuring that your use of the Apps — including any offers, recommendations, or communications you configure — complies with applicable laws and with your own obligations to your customers.

6. Intellectual property

The Apps, including their software, design, and content (excluding your store data), are owned by Rocket Launchpad and are protected by intellectual property laws. These Terms do not grant you any ownership of the Apps; you receive only a limited, non-exclusive, non-transferable right to use them while you comply with these Terms.

7. Third-party services

The Apps run on and depend on the Shopify platform and other third-party services. We are not responsible for those third-party services, their availability, or their terms. Your use of Shopify remains governed by your agreement with Shopify.

8. Disclaimers

The Apps are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law. We do not warrant that the Apps will be uninterrupted or error-free, or that they will achieve any particular sales or business result.

9. Limitation of liability

To the maximum extent permitted by law, Rocket Launchpad will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Apps. To the extent we are found liable, our total liability will not exceed the amount you paid for the relevant App in the three (3) months before the event giving rise to the claim.

10. Termination

You may stop using an App at any time by uninstalling it from your Shopify store. We may suspend or terminate your access to an App if you breach these Terms, or if necessary to protect the Apps, our merchants, or others. On termination, the permissions you granted end and we will handle your data as described in our Privacy Policy.

11. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of an App after an update means you accept the revised Terms.

12. Governing law

These Terms are governed by the laws of the Republic of Serbia, without regard to its conflict-of-laws rules. You agree that the courts of Serbia will have jurisdiction over any dispute arising out of or relating to these Terms. This does not remove any mandatory consumer-protection or data-protection rights you may have under the laws of your own country.

13. Contact

Questions about these Terms? Contact us at support@rocketlaunchpad.app.

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